RSS Feed
Knowledgebase

IN SOME CASES YOUR COMPUTER MAY NOT BE BOOTING NORMALLY.  BY BOOTING INTO SAFE MODE YOU CAN SOMETIMES GET ACCESS TO YOUR COMPUTER ALLOWING YOU TO RUN A VIRUS SCANNER OR ACCESS IMPORTANT FILES UNTIL YOUR COMPUTER CAN BE FULLY REPAIRED.   To get into th...
Call Waiting / Call Hold * Hold * Place a call on hold by pressing the HOLD button. The active LINE key will blink in green * Resume * Resume call by pressing the blinking LINE key * Multiple calls * Automatically place active call on hold...
If MS Outlook is running in "Offline" mode but you are connected to the internet or you want to set MS Outlook in "Offline" mode for some reason. * Open MS Outlook * Click on the SEND/RECEIVE tab in ribbon * Click on WORK OFFLINE button * If but...
1. Dial into your voicemail do this by calling your number (DID) or office number then get transferred to your ext 2. When your voicemail picks up press * and enter your password for your voicemail
If your computer crashes with BSOD (Blue Screen of Death) error, follow the below steps to help us resolve the issue. * Reboot the computer and see if it happens again. * Yes = Continue to next step * No = Try launching the same applications you h...
ALLOWING OTHERS TO VIEW YOUR CALENDAR In order for others to be able to view or make changes to your calendar, you must first share your calendar. * Open Calendar * In the upper-right corner of the Calendar window, click the Gear icon, and then cl...
Use the Vacation responder to send automatic replies to emails when you are going to be out of the office for an extended period of time. * Open Gmail * In the upper-right corner of the Mail window, click the Gear icon and then click SETTINGS. * On...
See attached PDF for Menu Options
Outlook includes rule templates for common scenarios. Use these rule templates, or create/design your own custom rules. * Click the File tab * Click Manage Rules & Alerts * In the Rules and Alerts dialog box, on the E-mail Rules tab, click New Rule...
If you need to map a network drive, have a "Shared/Network Drive" in your "My Computer" window. * Open your start menu, and click on COMPUTER. * This opens a window listing the physical drives, network drives and portable drives attached to your com...
User Guide for Grandstream GXP2100 LTD attached in PDF format   IF YOU HAVE FURTHER QUESTIONS, PLEASE DON'T HESISTATE TO CONTACT US AT 859-818-0000 OPT 1
User Guide for Grandstream GXP2130 attached in PDF format IF YOU HAVE FURTHER QUESTIONS, PLEASE DON'T HESISTATE TO CONTACT US AT 859-818-0000 OPT 1
If your computer is infected with a virus, you'll want to remove it as quickly as possible.  If you're not sure whether your computer has a virus check the following: Is your computer running very slowly? A common symptom of a virus is much slower than ...
To lock or unlock the keypad (lock symbol on display when locked)  * Press and hold the * key for 4 seconds * Leave password field blank and press enter   IF YOU HAVE FURTHER QUESTIONS, PLEASE DON'T HESISTATE TO CONTACT US AT 859-818-0000 OPT 1
* Take note of the following * Time/Date * Programs running * Know the program that caused it? * Yes = Name of program * No = All programs running * Error Message? If so what is it? * Restart your computer * Issue return? * Yes ...
Here are some basic things you can do or contact us about how to improve the speed of your computer.   REBOOT If your computer has not been rebooted recently, make sure to reboot it before following any of the below steps. FREE HARD DRIVE SPACE ...
Note: If you have your email synced in outlook or your phone you will have to change the password there as well for those devices to reconnect using the new password. * Navigate to: http://www.gmail.com/ [http://www.gmail.com/] * Login using your em...
User needs to have email setup in MS Outlook * If needed, create new mail profile from Control Panel > Mail (Otherwise, launch MS Outlook and setup profile for new computer) * Enter persons name * Enter email address * Enter password * Press ...
Below are the IMAP settings for Gmail. Use these when setting up MS Outlook for a gmail user. * Launch MS Outlook and go through Email setup wizard * Choose Internet E-mail * Check box to "Manually configure email server settings" and click "Next" ...
* Launch Remote Data Backup Software from the computer you want to restore the files to. * If this is a new computer, the software will need to be downloaded and setup * If this is not the same computer that the backup was run from, but has the sof...
WAN IP Address (External/Public/Supplied by Internet Provider) * Click the following link: What is my IP Address? [https://www.google.com/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=what%20is%20my%20ip%20address] Local IP Address (Internal/...
Most popular articles 
 
Newest articles