Knowledgebase : Information & Technology Services > Crash / Error Message
If your computer crashes with BSOD (Blue Screen of Death) error, follow the below steps to help us resolve the issue. * Reboot the computer and see if it happens again. * Yes = Continue to next step * No = Try launching the same applications you h...
If your computer is infected with a virus, you'll want to remove it as quickly as possible.  If you're not sure whether your computer has a virus check the following: Is your computer running very slowly? A common symptom of a virus is much slower than ...
* Take note of the following * Time/Date * Programs running * Know the program that caused it? * Yes = Name of program * No = All programs running * Error Message? If so what is it? * Restart your computer * Issue return? * Yes ...