Knowledgebase : Information & Technology Services > Basic computer information
IN SOME CASES YOUR COMPUTER MAY NOT BE BOOTING NORMALLY.  BY BOOTING INTO SAFE MODE YOU CAN SOMETIMES GET ACCESS TO YOUR COMPUTER ALLOWING YOU TO RUN A VIRUS SCANNER OR ACCESS IMPORTANT FILES UNTIL YOUR COMPUTER CAN BE FULLY REPAIRED.   To get into th...
If MS Outlook is running in "Offline" mode but you are connected to the internet or you want to set MS Outlook in "Offline" mode for some reason. * Open MS Outlook * Click on the SEND/RECEIVE tab in ribbon * Click on WORK OFFLINE button * If but...
Outlook includes rule templates for common scenarios. Use these rule templates, or create/design your own custom rules. * Click the File tab * Click Manage Rules & Alerts * In the Rules and Alerts dialog box, on the E-mail Rules tab, click New Rule...
If you need to map a network drive, have a "Shared/Network Drive" in your "My Computer" window. * Open your start menu, and click on COMPUTER. * This opens a window listing the physical drives, network drives and portable drives attached to your com...
Here are some basic things you can do or contact us about how to improve the speed of your computer.   REBOOT If your computer has not been rebooted recently, make sure to reboot it before following any of the below steps. FREE HARD DRIVE SPACE ...
Note: If you have your email synced in outlook or your phone you will have to change the password there as well for those devices to reconnect using the new password. * Navigate to: http://www.gmail.com/ [http://www.gmail.com/] * Login using your em...
WAN IP Address (External/Public/Supplied by Internet Provider) * Click the following link: What is my IP Address? [https://www.google.com/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=what%20is%20my%20ip%20address] Local IP Address (Internal/...