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Call Transfer, Hold, Mute on GXP 2xxx

Call Waiting / Call Hold

  • Hold
  • Place a call on hold by pressing the HOLD button. The active LINE key will blink in green
  • Resume
  • Resume call by pressing the blinking LINE key
  • Multiple calls
  • Automatically place active call on hold or switch between calls by pressing the LINE key. Call waiting tone (stutter tone) will be audible on incoming call during the active call.

*Mute

  • During an active call, press the MUTE button to mute/unmute the microphone. The LCD will show “Talking” or “MUTE” to indicate the mute status, with Mute icon displayed on the screen.

Call Transfer

  • Blind Transfer
  • During the first active call, press TRAN key and dial the number to transfer to
  • Press SEND key or # to complete transfer of active call.
  • Attended Transfer.
  • During the first active call, press LINE key. The first call will be put on hold.
  • Enter the number for the second call in the new line and establish the call
    • Press TRAN key
    • Press the other LINE key which is on hold to transfer the call.

IF YOU HAVE FURTHER QUESTIONS, PLEASE DON’T HESISTATE TO CONTACT US AT 859-818-0000 OPT 1

Updated on September 21, 2021

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